Information We Collect

If you reach out about corporate floral design or gifting services, we gather information you submit willingly. This may include your name, company name, email, phone, delivery addresses, and any specific instructions for your floral needs. Payment details are gathered when you place orders, though payment is handled securely by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

CoveGreenMarket respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We protect the security of your personal data seriously and implement suitable technical and organizational measures to safeguard it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.

Although we apply strong security practices, no method of transmission over the internet is 100% secure. We continuously update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict how your personal data is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your online experience and gain insights into how visitors interact with our site. Cookies enable us to recall your choices and assess site performance.

You can manage cookie preferences via your browser settings. Be aware that turning off specific cookies could impact how the site functions. For comprehensive details about our cookie practices, consult our Cookie Policy.

Third-Party Links

The site may include links to external sites or services. This privacy policy covers only CoveGreenMarket and our site. We are not liable for the privacy practices of third-party sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. If substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.